Frequently Asked Questions


- Why book through a local agent?

Usually the prices are more favourable when booking through a local agency, but the major advantage is, that the local agent is present when a problem arises.


- What services can you book through Dolphin Hellas?

The services we can provide are the following:


- What is the best time of the year to travel to Greece?

It depends on where you want to go. The best months to visit the islands are May, June, early July, September and early October. Avoid the dates July 20th to August 20th which are the busiest of the tourist season, and late October because the weather gradually becomes rough. If you want to visit the mainland, then March, April, May, June, September and October are suitable months. July and August are very warm and busy.


- How can one spend one’s holidays in Greece during the Winter period (November - February)?

The winter months in Greece are much milder than they are in Northern Europe, but still we get heavy rains, low temperatures, strong winds and snow (in the North). The majority of the tourist related enterprises on the islands - hotels, shops, restaurants - close down, the transportation to/from/between the islands becomes irregular and weather dependant, the sights and museums close earlier and many hotels on the mainland close down for renovation and maintenance. Good destinations are Athens, bigger islands with many permanent inhabitants like Crete and Rhodes, and certain mainland areas in Greece that offer Winter activities (e.g. ski centres) or can be easily visited throughout the year like Delphi, Nafplion, Meteora, Karpenissi, Mani etc….


- What are the average temperatures in Greece?

(* Get information on weather all over Greece at EMY or at e.g. Accuweather, Wuderground)

Monthly Averages
  Jan. Febr. Mar. Apr. May Jun. Jul. Aug. Sept. Oct. Nov. Dec.
High Temp.
(C / F)
13/56 14/57 16/60 19/67 24/75 29/83 32/89 31/89 28/83 23/73 19/66 15/59
Low Temp.
(C / F)
7/45 7/45 9/47 12/53 16/60 20/68 23/73 23/73 20/67 16/60 12/54 9/48
(mm / in)
Cloud Cover
(out of 8)
4.8 4.9 4.5 4.1 3.4 2.2 1.1 1.0 1.8 3.4 4.3 4.7

Now in Athens:


- What should I pack?

It depends on the time of the year and the kind of holiday you have booked. Overall, bring casual clothes with only a few formal pieces for evening outings. If you go on a cruise, ask for the evening dress code. In all cases, bring good, sturdy shoes, sunglasses and your hat.


- Passports & Visas: What is required?

Overall E.U. nationals and US/Canadian citizens do not need a visa. US/Canadians visitors must have a valid passport that is in effect at least another 3 months after the end of the trip. For more information, please contact the appropriate consulate or embassy in your country.


- Health requirements

No vaccinations or immunisations are needed when traveling to Greece.


- Pregnancy and wheelchairs

Most airlines require a medical certificate stating fitness to travel for pregnancies of over 28 weeks on the date of return travel. For pregnancies of over 32 weeks on the date of return travel, permission to fly is normally refused. Wheelchairs can usually be pre-arranged (adequate notice is 2 weeks minimum).


- Airport delays

Delays can occur for a variety of reasons - industrial action, mechanical failure, weather conditions, air traffic control problems - and we are intensely aware of the frustration they can cause. If you have heard that delays are likely, here are some precautionary measures you can take to ease the discomfort. Carry enough spending money in local currency for your needs. If you are travelling with babies or young children, have the necessary items to hand; and a good book or two might be useful. Remember to carry the above in your hand luggage, therefore do not pack them. Even if delays seem probable, you must still check in at the time specified, unless advised otherwise by the air carrier. This is simply because delay situations can alter very rapidly, and a departure slot for your flight could be allocated at short notice. If a delay is caused by aircraft technical faults, then any refreshments or meals are at the airline’s discretion.


- Airline Regulations - Safety

The following cannot be taken onto aircraft for safety or security reasons:
Gas cartridges/refills, firearms (including toy guns), lighter fuel, ammunition, acid, knives, paint, explosives, mercury, weapons, all electrical goods (i.e. personal stereos, radios, mobile telephones and lap top computers) must be carried in hand baggage only, and not used in the aircraft unless authorised. And by newest regulations any kind of liquids, nail accessories etc.


- Lost or damaged luggage

The world’s airlines carry over 800 million pieces of luggage in a year so it is not surprising that occasionally luggage may go missing, although usually this is only temporary. Should you find at your arrival airport that your baggage is missing or in any way damaged, you should immediately report the matter to the airline representative in the Baggage Reclaim area and complete a Property Irregularity Report (PIR). Please ask for one if it is not given to you, as this is your proof that you have reported the loss or damage. Such evidence is required by insurance companies should you need to make a claim on your return home.


- Is an international driver’s license needed?

E.U. Nationals: No
  US/Canadians: Opinions vary. Up until recently, a valid driver’s license was sufficient but more and more car rental companies require an international one. We suggest you have one issued prior to your departure.
As far as we know, only two organizations are authorized to issue international permits to those who hold valid U.S. driver’s licenses: The American Automobile Association (AAA) and the American Automobile Touring Alliance.
In Canada only the Canadian Automobile Association is authorized to issue the International Driving Permit.


- What is the voltage in Greece?

220 V (an adapter may be needed for most visitors).


- To which time zone does Greece belong?

Local time is GMT +2

Anchorage, USA

New York, USA

London, UK


Athens, Greece


Mumbai, India

Tokyo, Japan

New Zealand, Auckland


- Public Holidays in Greece

You may refer to our calendar.


- Useful telephone numbers (while in Greece):

European Emergency Number
(reachable also by mobile phones)


Doctors on call




Tourist Police


Greek National Tourism Organisation


First Aid


Fire Brigade


Airport of Athens ("Eleftherios Venizelos")


US Embassy (Athens)


UK Embassy (Athens)


Canadian Embassy (Athens)


Australian Embassy (Athens)



- Bus and train schedules to the mainland

Both these companies are owned by the state. Tickets are sold almost exclusively through publicly owned outlets. On the following web sites you may find further information:

Bus service:

Train service: &


- Discounts on ferries, hydrofoils, planes and sights.

Domestic airfare: age groups entitled to discounts are children under the age of 12

Domestic ferries: age groups entitled to discounts are children from age 4-10. Children under 4 are free of charge, when not occupying a bed in a cabin.

Domestic hydrofoils/catamarans: age groups entitled to discounts are children from age 4 to 10. Children under 4 are free of charge, when not occupying a seat.

Eurail passes: see

International airfares: here the cases are too many to be listed under a regular FAQ list. Please contact us when having a specific request.


- What are the hydrofoils, catamarans, flying dolphins?

(domestic routes)
(also met as "Flying Dolphin"): fast passenger only vessel (speed of about 30 knots, capacity of about 100 passengers)

Catamaran: fast passenger and car vessels. There are two main types travelling in the Greek seas: the HighSpead ones (capacity of about 650 passengers and 70 vehicles) and the smaller FlyingCat and SeaJet (about 400 passengers, no cars). Catamarans travel at a maximum speed of about 40 knots.

Regular Ferries: The older ones travel at a maximum speed of 19 knots and carry about 1500 passengers and 200 cars.
These ferries are being gradually replaced by new, bigger, faster and more comfortable ferries, for example:
  the Aiolos ferries -Cyclades, Northern Aegean, Dodecanese (36-40 knots, 1000-1740 passengers, 210-440 cars)
  the Knossos and Festos Palace -Crete (32 knots, 2200 passengers, 750 cars)
  The Kriti I & II -Crete (1600 passengers, 1200 cars)
  the Blue Star Ferries -Cyclades (25 knots, 1500 passengers, 240 cars)

See also our ticketing information page.

- Country codes you should be familiar with

GR: International 2-letter code of Greece

EUR( ): International 3-letter code for Euro

GRD: International 3-letter code for Greek drachma (also occasionally written DRS) (Information in effect till end 12/2001)

+30: when calling Greece, dial 0030 and then the area code and the number (e.g. 0030-210-9227772).
If you are calling from the US or Canada dial 01130 and then the area code and the number (e.g. 01130-210-9227772).


- What currency or credit cards should I bring?

All major credit cards (Master card, Visa, American Express) are accepted in Greece, but small restaurants and shops may only accept cash. Bring enough cash for the first days to cover such expenses as a taxi ride, dinner or a tip and the rest in Traveller’s Cheques or use your credit card. ATMs are widely available.


- How much should a taxi cost?

The taxis in Athens and big cities have a meter; in Athens it starts at EUR 1,19. The minimum fare is EURO 3,16. The fee when taking a taxi from ports, railway stations and main bus stations is EUR 1,07. For every piece of luggage over 10kg there is a supplement of EURO 0,40. After midnight the per kilometer tariff is almost doubled.
Specifically for rides from/to the Athens Airport to/from the city center (ring) depending on the time of disembarkation from the taxi, the flat rate is EUR 35 between 05:00-23:59 while the night fare is EUR 50.
 You can only pay cash. Taxi drivers are obliged to issue receipts.


- How much to tip?

The prices in most restaurants already include the tip, it is mentioned on the price list. In most of the cases, it is left to the client’s discretion.


- Restaurant recommendations while in Athens?

Geros tou Moria in Plaka (Greek cuisine) : Mnisikleous Street 27 (dinner and Greek folk dances) Tel 210-3221753

Eden (Vegeterian): at the corner of Lissiou and Mnisikleous Streets Plaka. Tel 210-3248858

Palia Taverna 1896 (Greek cuisine) restaurant with Greek music -only guitars, no dances. Marcou Moussourou Street, 35 corner of Trivovianou Street. Tel 210-9029493
Closed on Sunday - reservations required - very good service.

Symposio: excellent restaurant. Erehthiou Street 46, across the Herod Atticus Odeum. Tel: 210 - 92 253 21 reservation required.

Thanassis and/or Bairaktaris: the best Souvlaki in Athens right at the end of Mitropoleos Street (near the metro station Monastiraki) - no reservation but patience required.

Strofi: 25, Rovertou Galli Street, Makrigianni area, near the Acropolis. Good Greek cuisine with nice view over Acropolis from its terrace. Tel 210-9214130

Arhaion Yefssis (ancient tastes): cuisine based on "ancient" recipes. 22, Kodratou Street. Tel 210-5239661




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Dolphin Hellas Greek travel agency: 16, Syngrou Avenue - 11742 Athens, Attica, Greece | Tel: +30-210-9227772